Returns accepted if product not as described, buyer pays return shipping fee; or keep the product & agree refund with SmilingBody.com. If the product you receive is not as described or low quality, SmilingBody.com promises that you may return it and receive a full refund. The return shipping fee will be paid by you.
Returns & Refund is a guarantee provided by Smiling Body
When you receive a product that was bought and paid for on our site, and you find it is not as described or is of low quality, you can contact us (james at Smilingbody.com) to resolve these problems.You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with us.
Scope of Guarantee
All products on SmilingBody.com have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described. Please be aware that all item because of the nature of the products are destroyed on receipt by us.
The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them.
Guaranteed Protection Period
You can submit refund requests up to 15 days after your order has been completed. You can do this by contacting SmilingBody.com Please note that you can only open one dispute per order.
Return Shipping Fee
Buyer pays return shipping fee; or keep the product & agree refund with SmilingBody.com.